July 3, 2012

MNP: TATA DOCOMO TO AIRTEL !!!!

Hi guys, today i wanted to share you an important message regarding MNP (Mobile Number Portability). Once the MNP procedure is completed, check for the validity of the new service. You have to do an Validity recharge other wise your number will be barred until you do so.

This post is based on my experience as how i ported my TATA DOCOMO number to Airtel. I took TATA DOCOMO some 5 months back and it was in my friends name. I had a lot of network problem. Almost like 5-6 hours there never used to even a single signal point i.e, no signal at all. This went on and at start it didnt bother me much. But later on, i started to get nice scoldings from my friends and family who tried to call me. Later i decided to switch to Airtel as those good old times where i used be the customer of Airtel.

It took me almost like 1 month to complete my porting (It includes getting info, arranging documents, requesting for MNP and so on). I was little worried that it was in my friends name and now i am giving my documents for MNP. On 18th of June 2012, i received a message saying "Namaste! Your Request validated by donor and porting time: 2012-06-20 00:59:00.945". After seeing this, i was happy that my documents were accepted by Airtel.

On 20th morning,i replaced my SIM with Airtel SIM and i received a message from Airtel saying that "Your PORT IN request is successfully activated". Then i started getting GPRS configuration settings n all. In fact, i even continued to get messages from my bank. So at start, i taught everything seems to be fine. I did a recharge of Rs. 50 and checked the balance. It showed me that i have a balance of Rs. 41.50. I was not getting calls from anyone :-( I even tried to call to others, i used to listen a recorded voice saying "Your services are barred as you have no balance". But, i could see the balance of Rs.41.50 and i taught that i should wait for 1 or 2 days for this thing to work fine. 2 days passed, still i was facing the same problem and then i called to Airtel customer care. I told him the problem which i was facing and he suggested me to do a validity recharge as i will be treated a new SIM purchaser. So, i went to the mobile shop where i purchased the SIM and gave him money to do a validity recharge. He tried to do, but he was failing. He said to me that he will be rectifying the problem and solve it. So i left and went home.

Next day, i jus tried to call my friend and voila! there you go..... i could connect to my friends mobile :-D For this entire process, it took me more than 1 month which was the worst part.

3 comments:

Anonymous said...

thanx for sharing dear

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john smith said...

Airtel MNP (Mobile number portability) is a facility which allows you to move to airtel while retaining your existing operator’s mobile number. MNP is applicable for porting between mobile operators only, in the same telecom Circle. Also, by regulation, customer can port-into another operator only if he/she has been with that operator for at least 90 days.